Privacy Policy
Last Updated: May 19, 2026
Introduction
At Comfort Palace, your privacy is treated with the same uncompromising level of care as our artisanal craftsmanship. This Privacy Policy details how our studio manages, secures, and handles your data when you interact with our luxury digital platform and custom order channels.
01Information We Collect
Comfort Palace collects information to provide mathematical precision, bespoke tailoring, and executive-level delivery services. We collect identity data (such as name, signature, and title), contact data (such as billing address, phone number, and email), and custom design metrics (such as floor plans, CAD drawings, room scale dimensions, and material choices).
02How We Use Your Information
We use your personal data to execute our service contract: managing logistics with transport partners, tailoring ergonomic specifications, providing personalized CAD layouts, verifying security and identity at delivery points, and maintaining customer relation support. We do not use automated profiling for marketing.
03Concierge & Logistics Sharing
To guarantee that your luxury pieces are delivered and assembled in flawless condition, we share necessary shipping coordinates and identity details with certified third-party logistics companies, custom artisans. All logistical partners are legally bound by strict confidentiality contracts.
04Premium Data Security
As part of our commitment to your comfort and peace of mind, we employ advanced security practices (including end-to-end transport layer security and hardware security modules) to guard against unauthorized access, loss, or manipulation of floor plans, financial transactions, and shipping details.
05Cookie Preferences & Analytics
We utilize cookies and tracking technologies to optimize performance and elevate the digital showroom experience. You may control cookies via your browser settings; however, disabling cookies may impact interactive collection viewing and fluid navigation.
06Data Retention Guidelines
Comfort Palace retains personal details, mathematical dimensions, and custom design records only as long as necessary to fulfill the operational purpose for which they were gathered, or to comply with archival tax laws and liability terms.
07Policy updates
We may periodically adjust this privacy model to align with new logistics partners, privacy protocols, or statutory changes. Any changes will be published here with an updated revision date.
Concierge Desk
If you wish to request deletion, data extraction, or correction of custom sizing parameters, please reach out to our privacy representative.
privacy@comfortpalace.com